At Coffee Eiland, we strive to deliver fresh, high-quality air-roasted coffee, loose-leaf tea, and merchandise to our customers as quickly as possible. Below, you’ll find details on our shipping process, estimated delivery times, and policies.
Processing & Shipping Times
Orders are processed within 1-3 business days (excluding weekends and holidays)
Once shipped, delivery times vary based on location and selected shipping method:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
Overnight Shipping: 1-2 business days (available in select locations)
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Carriers
Shipping costs are calculated at checkout based on order weight, shipping method, and destination.
We primarily ship through [USPS, UPS, FedEx, DHL].
Lost, Stolen, or Delayed Packages
Once an order has shipped, we are not responsible for delays caused by the carrier.
If your package is marked as delivered but you have not received it, please check with your carrier and local post office before contacting us.
If your package is lost in transit, contact us at info@coffeeeiland.shop, and we will assist in filing a claim with the carrier.
Address & Order Changes
Please ensure your shipping address is correct before placing your order.
We cannot guarantee address changes after an order has been placed. If you need to update your address, contact us immediately at info@coffeeeiland.shop.
Returns Due to Incorrect Address
If an order is returned due to an incorrect or undeliverable address, customers will be responsible for additional shipping fees to resend the order.
