Coffee Eiland Shipping FAQS
At Coffee Eiland, we strive to deliver fresh, high-quality air-roasted coffee, loose-leaf tea, and merchandise to our customers as quickly as possible. Below, you’ll find details on our shipping process, estimated delivery times, and policies.
Processing & Shipping Times
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Orders are processed within 1-3 business days (excluding weekends and holidays)
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Once shipped, delivery times vary based on location and selected shipping method:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 2-4 business days
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Overnight Shipping: 1-2 business days (available in select locations)
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Carriers
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Shipping costs are calculated at checkout based on order weight, shipping method, and destination.
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We primarily ship through [USPS, UPS, FedEx, DHL].
Lost, Stolen, or Delayed Packages
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Once an order has shipped, we are not responsible for delays caused by the carrier.
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If your package is marked as delivered but you have not received it, please check with your carrier and local post office before contacting us.
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If your package is lost in transit, contact us at info@coffeeeiland.shop, and we will assist in filing a claim with the carrier.
Address & Order Changes
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Please ensure your shipping address is correct before placing your order.
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We cannot guarantee address changes after an order has been placed. If you need to update your address, contact us immediately at info@coffeeeiland.shop.
Returns Due to Incorrect Address
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If an order is returned due to an incorrect or undeliverable address, customers will be responsible for additional shipping fees to resend the order.